From time to time, one of our race days gets rained out. If you pre-registered online, you will be given a store credit to use for your next race entry purchase. This means that pre-registered participants will not have to wait in line to retrieve their tech cards! It may take up to a week to process the store credit, but it will be there in time for you to register for the next race weekend. You will receive an email notification with your store credit number. Your store credit is unique and is attached to your email address. It can only be used if your are logged into your account on the website. To see your store credits, log into your account and click on the Store Credit link in the top menu.

FAQs Archive - Grand Bend Motorplex Pre-Sales

Q: How Do I Create An Account

You can create an account by clicking on the "My Account" button in the upper menu of the website. Or, if you are going to make a purchase, an account will automatically be created for you, using your email address, when you checkout. Passwords will be auto generated for you and you'll receive your password by email.

Q: I Can't Remember My Account Password

Your account username is the email address you signed up with or made a purchase with. At the time of account creation, you're email password was emailed to you. If you can't find your password in your email, please follow the steps below: Click on My Account from the upper menu. Click on "Lost your password?" Enter your username and a password reset link will be sent to your email address.

Q: Why was I given a login to the website when I pre-registered?

Your website account keeps track of all of your past orders. If you need to update your address, you can also do it there.

Q: A pop up window is telling me that the product I want to pre-register for is unavailable.

This is because you can only register for products at certain times. The countdown timer on either of the store pages will tell you how long before you can pre-register or how much time you have left to pre-register.

Q: I don't have a PayPal account. Can I pay another way?

You don’t need a PayPal account to use PayPal. When you are directed to the PayPal login screen, click on the “Pay with a credit or Visa Debit card” button. You will be presented with a form that requires information about your credit or debit card. Depending on your country, you may also be asked to enter your address, email address, or phone number. Once you’ve finished filling in the information, simply click on “Pay Now” at the bottom of the form.